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Psychosocial health

Shelter for older people

The shelter “Prihvatilište za odrasla i stara lica” provides food, healthcare and psychological support to adults and older people in need. This shelter provides shared accommodation.

You can usually stay for up to 12 months.

You’ll also be helped to find a lasting solution for the time after your crisis.

You’ll be given advice in the shelter about how you can get further help from other organisations and authorities.

The shelter will take you in if you live in Belgrade. A doctor will check your mental condition in advance. They’ll see if shared accommodation like this is suitable for you.

For more information please feel free to contact the centre on site, by email or phone.

Worth knowing Place: Belgrade Language / languages: Serbian Costs: free of charge Target group: adults and older people in crisis situations Requirements: You must live in Belgrade and pass a psychiatric check of your suitability to stay in shared accommodation
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Shelter for victims of violence

There is a safe place for victims of abuse: safe houses.

They protect people exposed to acute violence, such as women suffering abuse at home, victims of traffickers and targets of gender or sexual orientation maltreatment.

Safe houses provide security, safe and free accommodation and food, psychosocial support, counselling, psychotherapy and legal assistance.

There are many safe houses in cities all over Serbia, often run by local municipalities. If you cannot find one quickly, you can call the DIMAK centre for advice. You can find the contact data here:

Worth knowing Place: Serbia Costs: free of charge Target group: victims of abuse and violence
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Advice relevant to your situation

You’re looking for advice that provides a good overview. You’re living in Serbia or have returned to Serbia from abroad. Are you finding it difficult to integrate? Or do you have a business idea that you’d like to turn into reality? Would you like further training? Or are you looking for a job?
Then you can get help from the German Information Centre on Migration, Vocational Training and Employment (DIMAK). In addition to its 2 main centres in Belgrade, there are 6 hotspot offices in Novi Pazar, Kraljevo, Bor, Novi Sad, Kruševac and Niš.
You can go to these to find out, for example:

  • How and where you can ask for emergency accommodation
  • How and where you can get an identity card or health insurance
  • Your rights and the services to which you are entitled
  • How to find a job or a suitable training course
  • How to submit the best job application

Your current situation may be very difficult. Perhaps you or a member of your family feels unable to cope. Here, too, DIMAK can provide support. It can refer you to people who will listen to you and help you. These people are trained in psychosocial work. Their goal is to help you rediscover your potential, build your self-confidence and set you on the path to a new improved situation.

Here you can learn more about this and how the centre can support you.

You are welcome to contact DIMAK on site, by phone or online for further information.

Contact details for the centres:

Opening hours: weekdays, 8:30 to 12:30
Telephone: +38162204258
+38163415294 (New Belgrade)

Novi Pazar
Opening hours: Mondays, 8:30 to 12:30
Telephone: +381695518891

Opening hours: Tuesdays, 8:30 to 12:30
Telephone: +381638557494

Opening hours: Tuesdays, 8:30 to 12:30
Telephone: +381695518893

Novi Sad
Opening hours: Tuesdays, 8:30 to 12:30
Telephone: +381631117019

Opening hours: Thursdays, 8:30 to 12:30
Telephone: +381631117024

Opening hours: Fridays, 8:30 to 12:30
Telephone: +381695518892

Worth knowing Place: Belgrade, Novi Pazar, Kraljevo, Bor, Novi Sad, Kruševac, Niš Language / languages: Serbian, English Costs: This service is free of charge. Target group: returnees and the local population
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Help for children and young people

The “Centre for Youth Integration” helps children and young people in everyday life and with training.

Its services include:

  • Help with starting a career
  • Vocational training programmes for young people
  • Psychosocial support

It also has two places in Belgrade where children can eat and wash themselves.

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Advice on all aspects of reintegration

You can get information and advice from the German Information Centre for Migration, Training and Employment (DIMAK). Each consultation is designed exclusively to meet your needs.

This offer is aimed at:

  • Returnees from Germany and other countries
  • Locals who are interested in emigrating to Germany

DIMAK helps you with your return and reintegration and can refer you to the appropriate agencies. These can be governmental and non-governmental institutions dealing with areas like:

  • Job hunting in Serbia
  • How to start your own business in Serbia
  • How to assert your rights
  • The opportunities that may be available
  • “Social protection” as a key concept
  • Improving your qualifications

DIMAK's contacts can be found here.

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