KOS | Suitable psychosocial counselling for each individual

Suitable psychosocial counselling for each individual

Free of charge and confidential: psychosocial counselling at DIMAK.

Suitable psychosocial counselling for each individual

DIMAK in Pristina provides psychosocial support to returnees and to locals. More information on this is available here

What type of psychosocial support does DIMAK offer and to whom?

The DIMAK experts give advice to returnees and locals if they are undergoing changes in their lives or if they’re making a new start in Kosovo. These advisors know how difficult it is for many returnees to find their feet again in their own country. Many have family problems or money worries. Their children also often find it difficult to settle in at school or kindergarten. The team at DIMAK supports people by offering referrals, psychosocial counselling and career guidance. Returnees can benefit from psychosocial support as individual counselling sessions or as counselling with the whole family. Anything said in these conversations is of course treated confidentially.

Do people have to pay for psychosocial counselling?

All of the services offered by DIMAK are free of charge. Depending on people's needs, the advisors also refer them to Kosovar institutions that offer longer-term therapeutic support. In such cases, DIMAK makes sure that these organisations also offer their counselling free of charge.

How long does psychosocial care last and how does it work?

Care lasts between a few weeks and six months, depending on the case. The length and frequency of our conversations also vary. The process is similar though: clients initially talk about their experiences and feelings. The advisors focus on the person's circumstances during the first meeting. This often involves the following questions: What did you experience before and after your return? Is there anything that’s making your situation worse? What are your greatest personal challenges? The answers help the advisors to form an initial impression. This enables them to offer the best possible support to those affected. These conversations mostly take place once or twice a week, depending on the individual’s emotional state.

This text is written in simple language to ensure that it’s easy for everyone to understand.

As of: 03/2023