Support in emergency situations

Help for women

The Bibija Roma Women’s Center in Belgrade helps women.

You can take various training courses here. For example:

• Health care
• Self-defence This is where you can learn how to protect yourself from violence.
• Vocational training courses.

And this is where you can find out about your rights.

You do not have to pay for these training courses and other services.

You will find further details on the website. If you have questions, feel free to call or write an email.

Against violence and human trafficking

The Citizens Association for Combating Trafficking in Human Beings and All Forms of Gender-Based Violence (Atina) helps victims of human trafficking and violence.

There is a house in Belgrade where you can get temporary protection. Atina also provides help in other ways. For example:

• Looking for new accommodation or a new apartment
• Legal advice
• Medical support
• Psychological support

You will find more information on the website and on Facebook. You can also pass on the information to other people who are affected. Call if you have questions or need help. You do not have to pay for any services provided by Atina.

Sexual health and rights

The Serbian Association for Sexual and Reproductive Health (SRH) provides you with information about your rights and about sexual health.

It offers advice on sexually transmitted diseases such as HIV/AIDS.

You can also get psychological support.

SRH also provides help with the following:

• Getting health insurance
• Applying for personal documents

SRH has contact centres in:

• Belgrade.
• Niš.
• Bujanovac.
• Zajecar.

The contact centres are located in public institutions such as municipal authorities. You can go there directly. The mediators are available to you there Monday to Friday from 12:00 to 16:00.

You do not have to pay for this advisory service. If you have questions, write an email to the staff members at the contact centres.

Refuge for children

The Children’s Shelter in Belgrade helps children and young people who no longer have a family or whose family is not able to look after them.

It offers food and a place to sleep. The children and young people are looked after and can take part in various programmes:

• Help with homework
• Creative workshops
• Educational programmes
• Sports

The children and young people can also obtain psychological support.

Feel free to call if you have any questions. The Children’s Shelter can be contacted by telephone 24 hours a day.

Children’s centre

The Center for the Protection of Infants, Children and Youth is available at seven locations in Belgrade.

Children and young people can live here:

• If they no longer have a family
• If they can no longer live with their family

There may be various reasons for this. In the long term, the centre helps children and young people find a family to take them in. The centre looks after children and young people aged up to 18.

You will find further details on the website. If you have questions, feel free to call or write an email. You do not have to pay for this support.

Help in legal matters

The Association of Roma Prokuplje offers legal advice.

A lawyer can come out to the residential estates in Prokuplje or Bojnik and provide you with legal advice. You can discuss various legal matters.

You will find further details on the Facebook page.

You do not have to pay for this service.

Legal support

“Praxis” is an NGO that provides advice in various legal areas. You can get help with applying for personal documents.

And “Praxis” can also authenticate your certificates for you.

You will find more information on the website and on Facebook.

You do not have to pay for these services.

Help with legal matters

The pravnapomoc.org website provides help on legal matters. It is supported by the Serbian government and the EU.

The website provides details of legal advice centres in a number of towns and cities. You can obtain advice on the following:

• Protecting your property rights
• Applying for personal documents
• Other legal matters

Your specific case is discussed in detail. If you have to go to court, you can get a lawyer to represent you in certain cases. You do not have to pay for this advice and legal representation.

See the website for further details. You can also obtain advice on the telephone. There is a free telephone advisory service.

Legal support

Yucom can help you if you would like to apply for personal documents such as a passport. You can have certificates and other official documents authenticated by Yucom.

Yucom can also advise you if you have questions about legal matters.

You will find further details on the website. The website also has a map showing other organisations which provide free support in legal matters. Call the telephone number if you have questions.

The service is free of charge.

Legal support

CHRIS can provide you with legal advice.

You will find out more about your rights and you can obtain help if you have legal problems.

In serious cases, CHRIS lawyers can represent you in court.

CHRIS lawyers work in numerous towns and cities. If you have questions, call the contact near you or write an email.

You will find more information on the website and Facebook page.

The service is free of charge.

Commitment to human rights

The Sandzak Committee for the Protection of Human Rights and Freedoms advises you if you have been the victim of discrimination.

There are various forms of discrimination. For example:

• Discrimination at the workplace
• Discrimination based on your religion
• Discrimination based on your gender

You can also consult the committee if you have been the victim of violence.

If you need help, contact the committee by telephone. You will find further details on the website. The services are free of charge.